最後更新: 2023年10月25日

隱私權政策

本隱私權政策(以下簡稱「本政策」)係為格來得股份有限公司(以下簡稱「本公司」)所制訂,本公司為尊重使用者個人資料之保護,維護其個人隱私權,本公司謹以本政策之下列事項,說明蒐集使用者個人資料之目的、類別、適用範圍及使用方式, 以及其他使用者應注意等事項。

一、隱私權聲明

1. 個人資料蒐集之目的與類別

本公司為客戶管理與服務、履行法定或合約義務、保護當事人及相關利害關係人之權益,及經營合於營業登記項目或組織章程所定之業務等目的,依照該目的之性質,可能蒐集使用者的個人資料。

本公司提供所有本公司手機及平板應用程式APP (以下合稱「本公司服務」)中之各項功能時,在使用者的同意下所蒐集之個人資料,均係為確認使用者身份以提供其使用本公司服務之用。使用者註冊或使用本公司服務即表示同意本政策,並同意將使用者之個人資料或公司資料提供予本公司之關係企業。本公司得保留使用者使用本公司服務時所產生之相關記錄或數據,包括但不限於IP位址、軟體版本、使用時間、瀏覽、讀取或下載紀錄等。使用者註冊成為本公司手機、平板應用程式APP之使用者,或使用本公司手機、平板應用程式APP之相關服務時,應提供自然人之居住地區、連接裝置資訊及手機電話號碼。

2. 使用者資料之適用範圍及使用方式
本公司隱私權聲明及其所包含之告知事項,僅適用於本公司服務。非經使用者同意,本公司不會任意將使用者之個人資料或公司資訊提供予第三人。惟倘有行政機關、司法機關或其他政府機關依法令要求本公司提供個人資料或本公司服務所蒐集之資訊時,本公司將在行政機關、司法機關或其他政府機關合法且合理之正當法律程序,及考量使用者之資料安全下做可能必要的配合。

二、資料安全

本公司將以合於產業標準之合理技術、程序及注意程度,維護使用者個人資料之安全。依個人資料保護法,用戶瞭解及同意本公司得於本政策及本公司服務條款中特定目的之合理關聯範圍內進行蒐集、處理及利用其個人資料。

三、修訂之權利

本政策將因應相關法令之變更或修正、科技發展趨勢或其他環境變遷等因素而為適當之修正,以落實保障使用者之隱私權或個人資料。 本政策修正後將於「格來得APP」內公佈,使用者如於本政策修正後仍繼續使用本公司服務,則視為同意本政策之修正內容。


本公司保留於任何時點,不經通知隨時修改或暫時或永久停止繼續提供本服務(或其任一部分)的權利,不另行個別通知,使用者可以隨時在本公司網站或本公司服務平台上詳閱修訂後的隱私權聲明及其相關告知事項。

服務條款

本服務條款(以下簡稱「本條款」)係為格來得股份有限公司(以下簡稱「本公司」)所制訂,並提供本公司手機及平板應用程式APP(以下合稱「本公司服務」)中之產品功能及服務(以下簡稱「本服務」)之使用約定,使用本服務的用戶(以下簡稱「用戶」)同意之使用約定內容如下:

一、認知與接受條款

當用戶使用本公司服務時,即表示用戶已閱讀、瞭解並同意接受本條款之所有內容。本公司有權於任何時間修改或變更本條款之內容,建議用戶隨時注意該等修改或變更。用戶於任何修改或變更後繼續使用本服務,視為用戶已閱讀、瞭解並同意接受該等修改或變更。


若用戶為未滿十八歲,除應符合上述規定外,並應於用戶的家長(或監護人)閱讀、瞭解並同意本條款之所有內容及其後修改變更後,方得使用或繼續使用本服務。當用戶使用或繼續使用本服務時,即表示用戶的家長(或監護人)已閱讀、瞭解並同意接受本條款之所有內容及其後修改變更。
本條款或適用本服務之部分內容附加條款或產品規定,如有未盡事宜,本公司擁有保留、修改、暫停及解釋其內容之權利,修改訊息將於「格來得APP」內公佈,不另行通知。用戶應定期查閱本條款內容或適用本服務之部分內容附加條款或產品規定。

二、用戶的註冊義務

為了能使用本服務,用戶同意以下事項:
用戶依本服務註冊提示而提供其本人正確的手機電話號碼及連接裝置資訊。
用戶因使用本服務而需提供個人資料時,應提供真實、正確且完整的資料,並即時進行修改以更新資料。如果用戶提供任何錯誤或不實的資料進行登錄,而致本公司無法提供完整之服務時,應由用戶自行負擔一切所生責任,本公司並得暫停或終止用戶的帳號,並拒絕用戶使用本服務。 

三、用戶的守法義務及承諾

用戶承諾絕不為任何非法目的或以任何非法方式使用本服務,並承諾遵守中華民國相關法規及一切使用網際網路之國際慣例。用戶若係中華民國以外之使用者,並同意遵守所屬國家或地域之法令。 
用戶同意並保證不得利用本服務從事侵害他人權益或違法之行為,包括但不限於:
違反依法律或契約所應負之保密義務;
冒用他人名義使用本服務;
其他本公司有正當理由認為不適當之行為。
本公司得依實際執行情形,增加、修改或終止本服務相關活動,並選擇最適方式告知用戶。

四、用戶責任及本公司責任免除

用戶責任:
1.用戶應自行承擔使用本服務所生之責任,對於在本服務所從事的所有行為及其結果應自行負擔一切責任。 
2.用戶倘有違反本條款或本服務之部分內容附加條款或產品規定等情形時,本公司得經判斷而不經通知逕採取必要且適當的措施。 
3.因用戶不當使用本服務,致本公司直接或間接遭受任何損害或受第三人請求時時,用戶應立即賠償本公司之損害(包括但不限於訴訟費用、律師費、判決金額、和解金、罰鍰等)。 

本公司責任免除 :
1.本公司對本服務之品質不負擔保責任(包括但不限於安全性、可靠性、正確性、完整性、有效性、特定目的的適用性、安全等相關缺陷、錯誤或程式錯誤、權利侵害等)。 
2.用戶因使用本服務所致之損害,本公司將不負責。 
3.倘因本公司因本條款或本服務而應對用戶負賠償責任時,其賠償責任上限以發生該等損害時當月用戶使用本服務而向本公司支付之金額為上限。 
4.本服務因系統問題而生之中斷或故障等現象致用戶使用不便、資料喪失、錯誤或其他經濟上損失等情形,用戶於使用本服務時應自行採取防護措施,本公司對前揭損害,除因本公司之故意或重大過失所致者外,不負任何賠償責任。

五、智慧財產權及隱私權的保護

本服務所使用之軟體或程式、網站上所有內容,包括但不限於著作、圖片、檔案、資訊、資料、網站架構、APP架構、網站畫面的安排、APP畫面的安排、網頁設計、APP設計,除本公司有特別約定外,皆由本公司或其他權利人依法擁有其商標權、專利權、著作權、營業秘密、專有技術等智慧財產權或其他合法權利等。用戶或任何第三人不得擅自使用、修改、重製、公開播送、改作、散布、發行、公開發表、進行還原工程、解編或反向組譯。用戶或其他第三人欲引用或轉載前述軟體、程式或網站內容,必須依法取得本公司或其他權利人的事前書面同意。如有違反應對本公司負損害賠償責任(包括但不限於訴訟費用、律師費用、判決金額、和解金、罰鍰等)。
本公司的隱私權政策會說明當用戶使用本服務時,本公司會如何處理用戶的個人資料及保護其隱私權。當用戶使用本服務時,即表示用戶同意本公司可依據該隱私權政策的規定使用該等資料。

六、拒絕或終止用戶的使用

用戶同意本公司得基於維護資料安全之考量,因任何理由包含但不限於鮮少使用或違反本服務條款的規定,終止用戶帳號(或其任何部分)或本服務之使用,並在已通知之情形下,隨時終止本服務或其任何部分。此外,用戶同意若本服務之使用被終止,本公司對用戶或任何第三人均不承擔責任。

七、準據法、管轄法院

本條款之準據法為中華民國法律。本條款之解釋悉依中華民國法律辦理。用戶與本公司因本服務而涉訟時,雙方同意以臺灣桃園地方法院為第一審管轄法院。

Last updated: October 25, 2023

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Application refers to Gladoor G-Fly, the software program provided by the Company.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Gladoor Taiwan Limited, 105 Zhongxing Road, Luzhu District, Taoyuan City 33857, Taiwan.
  • Country refers to: Taiwan
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Application.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Phone number
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: sales@aust.com.tw
  • By phone number: +886 3 323 9200